Terms and Conditions
Last updated: 6 July 2026
These terms and conditions govern your use of the entire Manager Eye platform. By using the platform or registering an account, you acknowledge your agreement to the following, and if you are registering on behalf of a business you confirm you have the authority to do so.
01Acceptance of terms
Using the platform, whether through the dashboard or by connecting any channel, constitutes explicit acceptance of these terms. If you are creating the account on behalf of a company or business, you confirm you have full authority to bind that entity to these terms.
02Description of service
Manager Eye provides a platform combining four pillars: a performance dashboard aggregating connected ad platform results, monthly and ad content plan writing, a design factory that produces from them, and monthly competitor analysis, according to the plan agreed with each client.
03Account registration and responsibility
You are responsible for providing accurate information at registration, for keeping your login credentials confidential, and for all activity that occurs under your account, whether or not it was carried out with your knowledge, if it results from failing to safeguard your credentials.
04Tenant obligations as data controller
As the client, you are responsible for holding the necessary authority over the advertising accounts you connect, and for complying with any data protection laws applicable to your business.
05Acceptable use policy
You agree not to use the platform for any unlawful purpose, not to attempt to reverse engineer the platform or overload its APIs, and not to use the generation tools to produce harmful, deceptive or infringing content. You also agree to comply with the policies of each ad platform you connect, since violating them may get that account suspended by its own provider independent of any action by Manager Eye.
06Subscription and billing
Manager Eye does not maintain a fixed public price list. Your plan and price are set to the size and needs of your business through a direct conversation on WhatsApp, and the final agreement is documented at contracting. Invoices are issued per the agreed billing cycle, and late payment may result in temporary service suspension until outstanding amounts are settled.
07Intellectual property
Manager Eye owns all rights related to the platform, its software, branding and design. You retain ownership of your own content (your brand identity, products, and knowledge base), and grant Manager Eye a limited license to use that content solely as needed to operate the service on your behalf.
08Customer data ownership and portability
Your data (conversations, knowledge base, and analytics data) remains entirely yours, and you may request its export or deletion at any time, subject to any legal or security retention obligations described in the Privacy Policy.
09Service availability disclaimer
We work to provide as reliable a service as reasonably possible. The platform is provided on an "as is" and "as available" basis, without guaranteeing it will be entirely free of interruption or faults at all times. Some scheduled maintenance may be subject to prior notice where feasible.
10Third-party integrations disclaimer
Some platform features depend on external APIs (such as Google, Meta, TikTok, Snapchat, and the AI model provider). Manager Eye is not responsible for any outage or policy or interface change on those platforms outside its control.
11Limitation of liability
To the maximum extent permitted by applicable law, Manager Eye total liability to you will not exceed the fees you paid in the twelve months preceding the incident giving rise to the claim, and Manager Eye will not be liable for any indirect, consequential damages, or loss of profit.
12Indemnification
You agree to indemnify Manager Eye against any claim arising from your misuse of the platform or from unlawful content you sent to your end-customers through it. Manager Eye in turn commits to defending its obligations related to its own intellectual property in the core platform.
13Termination
You may terminate your subscription at any time per the notice period agreed at contracting. Manager Eye may terminate or suspend your account for breach of these terms, late payment, or abuse. Upon termination, you are given a defined window to export your data before final deletion.
14Suspension for abuse
Manager Eye may immediately suspend account access, without prior notice, where there is an indication of a security threat, unlawful use, or a clear violation of a connected channel policy, pending investigation.
15Warranty disclaimer
Except as expressly stated in these terms, the platform is provided without any other implied warranties, including without limitation warranties of fitness for a particular purpose.
16Governing law and dispute resolution
These terms are governed by and construed in accordance with the laws of Saudi Arabia. Should any dispute arise, both parties will first seek to resolve it amicably through direct negotiation, and failing that, the dispute will be referred to the agreed competent court or arbitration body.
17Modification of terms
Manager Eye may update these terms from time to time, and account admins will be notified of material changes. Continued use of the platform after an update takes effect constitutes implicit acceptance of it.
18Severability and entire agreement
If any provision of these terms is found invalid or unenforceable, the remaining provisions remain in full effect. These terms, together with any written contractual agreement between you and Manager Eye, constitute the entire agreement between you regarding use of the platform.
19Contact
For any question regarding these terms, you may contact the Manager Eye team through the contact channels listed on the site.